WhatsApp Messaging Policy

Last Updated: 2025

At MKA Import & Export, we value your privacy and are committed to responsible communication through the WhatsApp Business Platform. This policy outlines our messaging practices and your rights.

Types of Messages We Send

We use WhatsApp only to send relevant business communications. The types of messages include:

Support: Customer support responses to your inquiries
Sales Inquiries: Follow-ups on your product or service inquiries
Order Updates: Important information about your orders
Business Announcements: Relevant business updates and promotions (with consent)

Consent Requirements

Consent is required: We will only send you WhatsApp messages if you have explicitly consented to receive business communication through this channel.

Your consent is obtained when you:

  • Check the WhatsApp consent box on our contact form
  • Provide your WhatsApp number and agree to receive messages
  • Initiate a conversation with us via WhatsApp

No Unsolicited Messages

We respect your inbox: We do not send unsolicited messages. You will only receive WhatsApp communications from us if you have opted in and provided your consent.

Message Frequency

Limited & Relevant: We limit the frequency of our messages to ensure they are relevant and not overwhelming. We strive to send only information that is valuable to you.

Your Right to Opt-Out

Opt-out anytime: You can unsubscribe from WhatsApp messages at any time:

Reply "STOP" to any WhatsApp message to opt out immediately
Email us at info@mka22tr.com to request removal
Call us to opt out of WhatsApp communications

Once you opt out, we will not send you any further WhatsApp messages, except for essential service-related communications that are necessary to complete a transaction.

Data Privacy & Security

Your WhatsApp number and communication history are treated with the same level of privacy and security as all your personal data. We comply with applicable data protection laws and regulations.

For more details, please refer to our Privacy Policy.

Changes to This Policy

We may update this WhatsApp Messaging Policy from time to time. We will notify you of any significant changes via WhatsApp or through our website.

Contact Us

If you have any questions about our WhatsApp messaging practices or wish to exercise your rights, please contact us:

Email: info@mka22tr.com

Address: Istanbul, Turkey