Privacy Policy

Privacy Policy

Last Updated: 2025

At MKA Import & Export, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Data Collection

We collect personal data for business communication purposes only. This includes:

• Name and contact information (email, phone number)
• Business inquiry details and messages
• Communication preferences

2. Purpose of Data Collection

Your personal data is collected and used for the following purposes:

• Responding to your inquiries and providing customer support
• Processing business requests and orders
• Sending relevant business communications (with your consent)
• Improving our services

3. WhatsApp Business Platform

We use the WhatsApp Business Platform only with your explicit consent:

• WhatsApp is used for customer support, sales inquiries, and opted-in business communication
• We do not send unsolicited messages via WhatsApp
• Users can opt out anytime by replying "STOP" to any WhatsApp message

4. Data Security

We implement appropriate security measures to protect your personal information:

• Secure data storage and transmission
• Access restrictions to authorized personnel only
• Regular security assessments and updates

5. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, unless required by law to retain it longer.

7. Third-Party Services

We may use third-party service providers to assist us in providing our services. These providers have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: